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We all hate those unsolicited sales calls and more than half a million Floridians have placed their phone number on the Do Not Call List, but as Mike Vasilinda tells us, even that isn’t stopping some marketers from calling when they shouldn’t.

So you’ve placed your number on the State’s Do Not Call list…but keep getting calls anyway…what do you do….Call here. The Department of Agriculture and Consumer Services.n= Call Center employee Teresa Arnold says most callers are looking for a sympathethic ear.“A lot of them just want information,. They’ve been passed around so much, getting the run around” says the professional complaint taker.

Marketers who violate the Do Not Call list are currently the number one complaint of Florida consumers. We asked what happens when someone complains. Erin Gillespie  says there are several options. “Well, we can contact the company and determine if they have the most  updated list of phone numbers they’re not allowed to call. For violators who continue to violate the law, we will fine them” she says.

Tracy Grullon has heard it all. We asked: “What are people like when they call…are they anxious, are they mad? “

“Umm…we see a little bit of everything. Yes…we get people who are very mad sometimes” says Tracy.

The phones here ring forty thousand times a month,and one in every ten calls results in a complaint.

We found Christopher Hutchinson helping a caller file a complaint. “She was having trouble with a bill she received dealing with a dental problem or medical issue and she wanted to know if she could file a complaint with our office, and that option is available” says Hutchinson.

Besides do not call violators, differences from the posted price of fuel and the pump price and complaints about cable tv head the list of consumer complaints.

Last month the Department helped consumers recover six hundred thousand dollars in disputes with landlords and other merchants. To reach the call center the toll free line is 1-800-Help FLA. You can also go online to 1800helpfla,com.