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Citizen’s Property Insurance customers say the state insurer is using bad math to jack up its rates. A class action lawsuit was filed against the insurer of last resort today. Joe Freitas is one of the plaintiffs. Freitas bought a house in September for 109-thousand dollars. It was appraised for 117-thousand, but Citizens sold him a 237-thousand dollar policy.

“The whole year we budgeted and tried to do things the right way. Now it’s out the window. It’s not going to cause us to lose our home, but it’s certainly going to squeeze our budget and take us out of our comfort zone,” said Freitas.

The suit challenges the software program Citizens uses to figure replacement values. The program is called 360 value. The plaintiffs believe the software is flawed.